PulseMark Field Diagnostic
Plans are sized around OEM team size and the Evidence Credit volume of active diagnostic projects. Eligible Field Diagnostic plans can review plan details and continue to secure checkout. Extra OEM users and Provider Bridge add-ons may be included where the current checkout flow supports them; Enterprise remains sales-led.
Field Diagnostic
Trial is a short, hard-capped paid evaluation. Pilot is a limited-availability plan for early paid OEM/company accounts. Both can continue through secure checkout. After payment, PulseMark sends the platform invite to the Company Admin email.
14-day paid evaluation
$35
one-time
A short, hard-capped paid trial intended to verify fit before upgrading to a recurring plan.
Limited — first 5 paid OEM/company accounts
$80
/month
A capacity-limited monthly subscription for early OEM/company accounts that want a real paid footprint before sizing into the standard tiers.
Standard subscriptions
Standard plans scale by OEM team size and monthly Evidence Credit allowance. Each plan supports annual billing where annual billing covers ten months for twelve months of service. Eligible plans can review the selected plan and continue to secure checkout.
OEM team
$149
/month
Annual: pay 10 months, receive 12
A starter footprint for OEM teams beginning diagnostic project work in PulseMark.
OEM team
$494
/month
Annual: pay 10 months, receive 12
A working-shop footprint sized for steadier diagnostic workload across more reviewers.
OEM team
$998
/month
Annual: pay 10 months, receive 12
A fleet-scale footprint with the headroom OEM teams need across multiple active programs.
OEM team
$1,691
/month
Annual: pay 10 months, receive 12
An operations-scale footprint for OEM teams running a high diagnostic project volume.
Configure your plan
Choose a Field Diagnostic base plan, billing cadence, OEM user count, expected monthly Evidence Credit volume, and how many outside provider companies you expect to connect.
Estimate only. Final checkout is recalculated and validated by PulseMark before Stripe Checkout is created.
Sales-led - custom deployment
Custom
A dedicated PulseMark deployment for OEMs that require a private database, customer-specific storage configuration, and a customer-specific app environment, with the standard Field Diagnostic workflow plus approved custom scope as scoped with the PulseMark team.
Trial — binding rules
The Trial is a short, paid evaluation with a hard cap. It is intended to verify fit before upgrading to a recurring plan. It is not a free tier and does not extend on its own.
Pilot — binding rules
Pilot is available only to the first 5 paid OEM/company accounts. Pilot availability is limited and confirmed during secure checkout. This page does not surface a live availability counter.
Add-ons
Add-ons layer on top of an active OEM plan. Extra OEM User is informational and priced per user above the plan's included user allowance. Provider Bridge and Provider Bridge Plus are OEM-paid add-ons that extend scoped, revocable access to outside provider organizations.
Per-user add-on
$17
/user / month
Annual rate available with eligible annual base-plan billing
Add additional OEM users above the included user allowance for an active OEM subscription. Extra OEM users may be included with an eligible base-plan checkout where the current checkout flow supports them, or handled through contact review when plan changes or Enterprise scope require it. This add-on is not sold as a standalone checkout item.
OEM-paid bridge — 1 outside provider company
+$299
/month
Annual: pay 10 months, receive 12
Connect 1 outside provider company to scoped, revocable project access. OEM-side billing remains with the OEM throughout the engagement.
OEM-paid bridge — up to 5 outside provider companies
+$899
/month
Annual: pay 10 months, receive 12
Connect up to 5 outside provider companies to scoped, revocable project access. OEM-side billing remains with the OEM throughout the engagement.
Coming Soon · Phase 2 preview
Guided Decision Operator plans are not available yet. Pricing is provided as a preview for future Phase 2 availability and may be finalized before launch.
A controlled AI operator layer that helps users organize evidence, identify blockers, prepare triage work, draft challenge logic, and support supervisor/provider handoffs inside PulseMark's permission, approval, and audit system.
How the operator stays in bounds
The Guided Decision Operator assists users. It does not silently approve outcomes, certify batteries, bypass permissions, delete evidence, or create customer-facing truth without the required human approval.
Coming Soon
$449
/month
Annual: pay 10 months, receive 12
Coming Soon
$1,592
/month
Annual: pay 10 months, receive 12
Coming Soon
$2,996
/month
Annual: pay 10 months, receive 12
Coming Soon
$4,995
/month
Annual: pay 10 months, receive 12
Coming Soon
Custom
Coming Soon
$44
/user / month
Annual: pay 10 months, receive 12
Coming Soon
+$899
/month
Annual: pay 10 months, receive 12
Coming Soon
+$2,492
/month
Annual: pay 10 months, receive 12
Stay in the loop
Guided Decision Operator plans cannot be purchased yet. Join the waitlist to hear when these plans open, or talk to PulseMark sales about how the future Operator plans could fit your team.
Evidence Credits
Each plan includes a monthly Evidence Credit allowance that maps to standard uploaded evidence items. Active project retention is included in Evidence Credit pricing; deleted items follow the in-app purge timer rather than a separate storage line.
Plan capabilities
Field Diagnostic is available today. Guided Decision Operator is a future preview that layers assistance on top of the same permission, approval, and audit system — it does not replace human review.
Field Diagnostic · Available now
Guided Decision Operator · Coming Soon / Phase 2 Preview
The Guided Decision Operator assists users. It does not silently approve outcomes, certify batteries, bypass permissions, delete evidence, or create customer-facing truth without the required human approval.
Pricing FAQ
A short set of the most common commercial questions. The full FAQ covers Provider Bridge, invites, plan changes, and more.
One Evidence Credit covers one standard uploaded evidence item up to about 12.5 MB. Most phone images and standard diagnostic uploads fit within a single Evidence Credit.
On a standard paid plan, usage above your included monthly Evidence Credits is billed as overage at your plan's per-credit rate, based on your actual usage during the billing period.
The Trial is the exception: it is hard-capped with no overage. Large supported files, large PDFs, repeated duplicate uploads, or unusually large evidence sets are the usage patterns most likely to consume extra credits.
The Trial is a 14-day paid evaluation for 1 user with 200 Evidence Credits total for the trial period, for $35.
It is hard-capped: no overage, no extra users, and no Provider Bridge during the Trial. Credits do not roll over, and the Trial does not extend on its own.
Each plan includes a set number of OEM users. Extra OEM users are simply the total OEM users you need minus the users already included: total OEM users needed − included users = extra OEM users.
Starter includes 2 users. If 5 total OEM users are needed, checkout includes 3 extra OEM users.
Shop includes 5 users. If 8 total OEM users are needed, checkout includes 3 extra OEM users.
Extra OEM users are priced per user ($17/user per month) and are validated by PulseMark before checkout.
Provider Bridge connects an outside provider company to scoped, revocable access on the projects you choose, plus a provider-facing diagnostic workflow. It is paid by the OEM as part of OEM billing.
Provider work consumes the OEM's Evidence Credits where applicable, and provider evidence stays part of the OEM project record where applicable.
Where eligible checkout is available, access starts only after PulseMark confirms the completed payment — not from the Stripe return redirect on its own.
Once payment is confirmed, PulseMark sends the Company Admin invite to the email used at checkout, through PulseMark's invite flow. Returning from Stripe by itself does not create an account or access.
Sales-led activation
Tell PulseMark sales about your OEM team size, expected diagnostic project volume, and whether Provider Bridge fits the plan. Plan activation is confirmed during contact review; no card information is collected from this page.