Product
Technical review flow built for field evidence, exception handling, and operational traceability.
PulseMark Field Diagnostic is an evidence-backed workflow that helps OEM and battery-service teams collect supported field evidence, review diagnostic records, generate documented outcomes, and coordinate scoped outside-provider access inside one OEM-controlled record.
It is designed for teams that need disciplined intake, review, and decision support without collapsing field evidence into generic ticketing noise.
Evidence intake
Structured intake for images, PDF, TXT, XML, CSV, and XLSX, with room for disciplined review before downstream action.
Decision control
Support for evidence-backed team review, audit visibility, and controlled case movement across the diagnostic workflow.
Provider coordination
A foundation for OEM-managed collaboration with external battery-service providers when a case needs field execution support.